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RESUME

Anchor 1
Work​
experience​

Customer Service Lead
January 2008 to May 2015 Winn-Dixie – Brooksville, FL

  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Worked as a team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the store. Assisted customers with store and product complaints. Processed and issued money orders for customers. Guaranteed positive customer experiences and resolved all customer complaints. Maintained adequate cash supply in cash drawers in multiple checkout stations. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
     

Server/Bartender

June 2014 to August 2015 Beef ‘O’ Brady’s – Brooksville, FL

  • Took food orders for customers, provided friendly customer service to the customers while they were eating, prepared beverages, cleaning and maintaining the appearance of the restaurant.

August 2015 to March 2018 Another Broken Egg Café – Winter Park, FL

  • Help with food preparation, being knowledgeable about food and beverages in the restaurant, taking food orders for customers, providing friendly atmosphere for the customers while they were dining in the establishment, prepared beverages, cleaning and maintaining the appearance of the restaurant.

 

VUEWorks Implementation Specialist

September 2017 to Present Data Transfer Solution LLC – Orlando, FL

  • Work on VUEWorks Software/GIS projects as assigned. Create new GIS test data based upon existing standards. Edit existing Shapefiles, Geodatabases, & relational databases. Acquire, download, correct, integrate, & document GIS data to the VUEWorks Software. Acquire, download, correct, integrate, & document GIS data to the VUEWorks Software. Help create a tutorial for new software application for mobile devices for clients to use.

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Education

MOOC Coursework (2017), Canvas. Using Massively open online course platforms, took GIS courses from University of West Florida.

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Graduate Certificate in Geographic Information Systems, University of West Florida, Pensacola, Florida

Relevant Courses: Introduction to GIS, Cartographic Skills, GIS Programming, Applications in GIS, Special Topics in GIS, Photo Interpretation and Remote Sensing

 

B.A. in Anthropology with a minor in Humanities (2014), University of South Florida, Tampa, Florida

 

A.A. in Anthropology (2012), Pasco-Hernando Community College, New Port Richey, Florida

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